Copyright and Takedown Policy

Position

Hosting a site is not publishing it. What gets uploaded is the customer's decision, nothing is reviewed by us beforehand, and no duty exists on our part to go hunting for problems. The duty that does exist is to act once a specific allegation lands, and receiving those allegations is what this page is for.

1. Filing a notice

Email info@hostingally.com putting "Copyright notice" in the subject line, or else use report abuse. All of the elements below are required. Leave one out and the notice comes back to you unactioned:

• the work you hold rights in, identified clearly, ideally with a link to an authorised copy;
• the precise URLs where the infringing material sits. Not a domain, and not a home page;
• your name, postal address and email, plus the rights holder you act for where that is not you;
• a good-faith statement that neither the owner, nor an agent, nor the law authorises this use;
• a statement confirming the information is accurate, and that you have standing to act.

A notice framed under the United States Digital Millennium Copyright Act reaches the same address and is treated on identical terms. Our company is based in England and Wales and no US statute binds it, though a properly formed DMCA notice will already carry everything set out in the list above.

2. Processing

We put a complete notice to the account holder in substance, usually inside one working day. Who you are and what you allege go across with it, because nobody can answer a case they have not seen. Your postal address stays back, unless you release it yourself or a court orders otherwise.

Where the infringement is plain and the account holder gives no reply within five working days, we disable access to the material. Where ownership is genuinely in dispute, we say so and leave the parties to settle it between them. A host ruling on contested title from one side's evidence alone would serve nobody well.

3. Counter-notice

Had your material disabled, and you hold a licence, a purchase, written permission or a fair dealing argument? Send it back to us, together with a good-faith statement that the removal was a mistake.

A credible counter-notice goes back to the complainant. Where no notice arrives inside a further ten working days that proceedings have been started, access is normally switched back on.

4. Repeat infringement

An account that keeps attracting substantiated notices is terminated. We publish no fixed threshold, because three notices about a single disputed photograph is not the same animal as three about wholesale reproduction of somebody's catalogue. The judgement gets made, and it gets explained to you.

5. Bad-faith notices

A takedown notice is a formal allegation, and firing one off to win a commercial argument can leave the sender liable. We retain every notice we receive. Show a pattern of unfounded claims and you will find we want independent evidence before we act on anything at all.

6. Other complaints

Trade mark complaints take the same route, substituting a registration number and territory for the work itself. Defamation and privacy complaints come in through report abuse, though the bar for a host to pull down content that looks lawful on the face of it sits a good deal higher, and in practice a court order is what shifts it.

7. Our material

Text, layout, artwork and trade marks across this site belong to Fairdeal Renovations Limited unless credited to somebody else. Quoting with attribution is fine. Republishing the lot is not, and a licence to quote text does not extend to licensed imagery at all.

8. Contracting entity

HostingAlly functions as a trading name of Fairdeal Renovations Limited, a company registered in England and Wales under Company No. 15026869. Registered office: The Workspace Basildon, 7 High Pavement, Basildon, England, SS14 1EA. Notices to info@hostingally.com.