Copyright and Takedown Policy

Position

A host is not a publisher. Customers decide what they upload, we do not review it in advance, and no obligation exists to go looking. The obligation that does exist is to act once a specific allegation arrives — which is what this document exists to receive.

1. Filing a notice

Email info@hostingally.com with "Copyright notice" as the subject, or use report abuse. Every element below is required; a notice missing any of them is returned rather than acted on:

• the work in which you hold rights, identifiable — a link to an authorised copy is ideal;
• the exact URLs of the infringing material. Not a domain, not a home page;
• your name, postal address, email, and the rights holder you act for if not yourself;
• a good-faith statement that the use is unauthorised by the owner, an agent or the law;
• a statement that the information is accurate and that you are entitled to act.

Notices framed under the United States Digital Millennium Copyright Act are accepted at the same address on the same terms. The company sits in England and Wales and US statute does not bind it, but a properly formed DMCA notice already contains everything listed above.

2. Processing

A complete notice is put to the account holder in substance, normally within one working day. Your identity and allegation travel with it — a case cannot be answered unseen. Your postal address is withheld unless you release it or a court orders otherwise.

Where infringement is clear and the account holder does not respond within five working days, access to the material is disabled. Where ownership is genuinely contested, we say so and expect the parties to resolve it. A host adjudicating disputed title on one side's evidence would be doing nobody a service.

3. Counter-notice

If your material was disabled and you hold a licence, a purchase, written permission or a fair dealing argument, reply with it and include a good-faith statement that removal was mistaken.

A credible counter-notice is put back to the complainant. Absent notice within a further ten working days that proceedings have been commenced, access is normally restored.

4. Repeat infringement

Accounts attracting repeated substantiated notices are terminated. No fixed threshold is published, because three notices concerning one disputed photograph is a different matter from three concerning wholesale reproduction of a catalogue. The judgement is made and explained.

5. Bad-faith notices

A takedown notice is a formal allegation and deploying one to settle a commercial dispute can carry liability for the sender. Notices are retained. A complainant with a pattern of unfounded claims will find we require independent evidence before acting.

6. Other complaints

Trade mark complaints use this route with a registration number and territory in place of the work. Defamation and privacy complaints arrive through report abuse, though the threshold for a host to remove content that is lawful on its face is higher and a court order is generally what moves it.

7. Our material

Copy, layout, artwork and marks on this site belong to Fairdeal Renovations Limited unless credited otherwise. Quotation with attribution is fine; wholesale republication is not. Licensed imagery is not covered by a licence to quote text.

8. Contracting entity

HostingAlly operates as a trading name of Fairdeal Renovations Limited, a company registered in England and Wales under Company No. 15026869. Registered office: The Workspace Basildon, 7 High Pavement, Basildon, England, SS14 1EA. Notices to info@hostingally.com.