Fair hosting prices for causes worth supporting

Our normal prices already sit low for everybody who buys, and that alone usually covers what a small organization needs before any discount enters the picture. We do care about the work mission-driven teams take on. Rather than pinning one fixed discount to this page, we would sooner talk: get in touch, tell us about the charity, what you are building, and roughly what the budget looks like, and we will hunt for something that works. No two organizations match. A small local volunteer group wants something quite different from a national NGO, so a short conversation lets us steer you toward the right plan and whatever extra help we can sensibly offer. Guaranteeing a set figure here is not something we can do. Listening and seeing what is possible, though, we are always glad to do, so speak to us before you decide.

Yes. The website sits on servers built around pure NVMe SSD storage and LiteSpeed caching, running across a stable, well-connected network, which keeps pages fast and available even when an appeal drives a sudden rush of visitors at once. Free SSL, renewing itself automatically, encrypts every connection, and that matters enormously on any page where supporters hand over personal or payment information. Embedding an outside donation platform, linking a payment processor, or running a simple form of your own: whichever route you take, the hosting underneath carries on performing reliably. Daily automatic backups mean that if something goes sideways halfway through a campaign, a working version can be restored in short order. Behind all of it sits a 99.9% uptime commitment and support available 24/7 from real people, so your busiest moment of the year meets genuine help rather than a waiting line.

Yes. Every plan, without exception, and nothing extra is charged for it. The certificate gets issued the moment your site goes live, then renews on its own before it can ever lapse, so the padlock supporters look for is always sitting there and no separate line appears on your bill. What SSL does is scramble the data travelling between a visitor and your site, which shields donation forms, volunteer applications, contact details and newsletter sign-ups from being intercepted on the way. It also stops browsers flashing a 'Not secure' warning, a message that quietly drives off both donations and trust. Your team has no setup work and no renewal work to do; issuing and refreshing happens behind the scenes for you. Any charity holding supporters' personal details owes them that baseline encryption as a duty of care, and here it arrives as standard rather than as an upgrade.

Yes, and it costs nothing. Sign up, open a support ticket, and our team moves the existing site across for you: files, databases, email accounts, and the configuration that makes the whole lot function, usually inside about 24 hours. The transfer is done carefully, so nothing goes down and nothing gets lost, and you get to review everything before the domain is pointed at its new home. Your volunteers therefore never have to learn an unfamiliar control panel, export a database by hand, or lie awake worrying about breaking the live site halfway through the switch. Leaving another host, escaping an outdated setup, or picking up after a developer who has vanished: this is the step organizations dread most, so we take the technical work on ourselves and keep you posted at every stage until the site is safely running with us.

That is exactly why support runs 24/7 and gets answered by actual people rather than automated scripts. Most charities have no IT department, and running a solid website should never demand one. Our team will install WordPress or another application in a single click, set up business email on your own domain, connect that domain, switch free SSL on, and answer the small questions that tend to ambush volunteers. Prefer to do it yourself? cPanel and the Softaculous installer keep routine tasks simple across hundreds of applications you can add without writing any code. Hit a wall at any point and a plain-language answer is one message away, whatever the hour, evenings and weekends included, which is when volunteers usually get their work done anyway. You bring the knowledge of the cause. We make certain the technology behind the site never gets in the way.

Yes. Each payment produces a clear, itemized invoice you can download and print, ready to hand to your treasurer, your board, or whichever funder you answer to. Hosting renews at the price you originally signed up for instead of leaping in year two, so whoever manages the finances can plan ahead without a nasty surprise landing at renewal. Solid records count for a lot when grants and donations pay the bills and every dollar has to be accounted for, which is why your whole billing history stays in your account for whenever you want to look back. Reporting demands something particular, such as a specific reference printed on the invoice, or a copy sent out again? Ask our support team and it gets sorted without fuss. Paperwork here should be as painless as the hosting is.