Hosting priced fairly for causes worth backing

Our everyday prices are already set low for every customer, which usually covers most of what a small organization needs before any special discount comes into play — and we do care about the work mission-driven teams take on. Instead of posting one fixed discount on this page, we would rather talk it through: reach out, let us know about your charity, what you're building, and what your budget looks like, and we will look for a way to make it work for you. Every organization is different — a small local volunteer group needs something different from a national NGO — so a short conversation lets us point you toward the right plan and whatever extra help we can reasonably offer. We can't guarantee a set figure here, but we are always glad to listen and see what's possible, so get in touch before you decide.

Yes. Your website sits on servers built around pure NVMe SSD storage and LiteSpeed caching, running on a stable, well-connected network, so pages stay fast and available even when an appeal brings in a sudden rush of visitors. Free SSL, which renews itself automatically, encrypts every connection — something that matters a great deal on any page where supporters hand over personal or payment information. Whether you're embedding an outside donation platform, linking up a payment processor, or running your own simple form, the hosting underneath keeps performing reliably. Daily automatic backups mean that if anything goes sideways in the middle of a campaign, you can restore a working version in short order. We also back this with a 99.9% uptime commitment and support available 24/7 from real people, so when your busiest moment of the year hits, there's genuine help ready instead of a waiting line.

Yes — every plan, no exceptions, no additional charge. A free SSL certificate gets issued the moment your site goes live and renews on its own before it ever lapses, so the padlock supporters look for is always there, and you're never billed separately for it. SSL scrambles the data moving between your visitors and your site, shielding donation forms, volunteer applications, contact details and newsletter sign-ups from being intercepted along the way. It also keeps browsers from flashing a 'Not secure' warning at visitors — a message that quietly chases away donations and trust. There's no setup or renewal work for your team to handle; the certificate is issued and kept current for you automatically, behind the scenes. For any charity handling supporters' personal details, that baseline encryption is simply a duty of care, and here it comes standard, not as an upgrade.

Yes, and there's no charge for it. After you sign up, open a support ticket and our team will move your existing site across for you — files, databases, email accounts and the configuration that makes everything function — typically within about 24 hours. We handle the transfer carefully so there's no downtime or lost data, and we give you the chance to review everything before your domain gets pointed to the new location. That means your volunteers won't need to learn an unfamiliar control panel, export databases themselves, or worry about breaking the live site mid-switch. Whether you're leaving another host, an outdated setup, or a developer who's no longer around, this step is often the one organizations dread most — so we take on the technical work ourselves and keep you updated at every stage until your site is safely running with us.

That's precisely why our support operates 24/7 and is answered by actual people, not automated scripts. Most charities don't have an IT department, and running a solid website shouldn't require one. Our team will help install WordPress or another application in one click, set up business email on your own domain, connect that domain, turn on free SSL, and answer the small questions that tend to catch volunteers off guard. If you'd rather handle things yourself, cPanel and the Softaculous installer make routine tasks simple across hundreds of applications you can add without touching any code. Whenever you hit a wall, a plain-language answer is just a message away at any hour, including the evenings and weekends when volunteers often get their work done. You bring the knowledge of your cause; we'll make sure the technology behind your site never gets in the way.

Yes. Every payment generates a clear, itemized invoice you can download and print, ready to pass along to your treasurer, your board, or the funders you answer to. Hosting renews at the price you originally signed up for rather than jumping in the second year, so whoever manages your finances can plan ahead with confidence and no surprise charges at renewal. Solid records matter when you depend on grants and donations and need to account for every dollar spent, so we keep your billing history available in your account whenever you need to check back. If your reporting has a specific requirement — a certain reference added to the invoice, or a copy sent again — just ask our support team and we'll take care of it. The goal is to make the paperwork as easy as the hosting itself.